Delete Your Account
Hai Bakery Chef · com.haibakerychef.app
Hai Rider – Delivery Partner · com.haibakerychef.rider
This page covers both Hai Bakery Chef apps. Jump to the customer app or the rider app.
Customer app — Hai Bakery Chef
You can delete your Hai Bakery Chef account at any time. There are two ways.
From inside the app (fastest)
- Open the Hai Bakery Chef app or the website and sign in.
- Go to Dashboard → Profile.
- Scroll to Delete account and tap Delete my account.
- Type DELETE to confirm.
Your account is removed immediately. No email or waiting period.
By email or WhatsApp
If you cannot sign in, email chef.ramu1234@gmail.com or WhatsApp +91 98666 30310 with the phone number or email address on your account (whichever you signed up with), and the subject or message Delete my account. We will verify it's you and delete it within 30 days.
What is deleted
- Your login — you will not be able to sign in again.
- Your profile: name, mobile number, date of birth and saved address.
- Your profile photo.
- Delivery-offer records linked to your account, including cancelled offers and their saved location and contact details.
- Email-job records addressed to your account in our delivery queue.
What is kept, and why
Your past orders are kept as sales records, which we are required to retain for accounting and tax. Before they are kept, your name, phone number, email, photo, street address and GPS location are permanently removed from them. What remains is the items, the amount, the date, and the city and pincode — nothing that identifies you.
One restriction
You cannot delete your account while an order is still being prepared or is out for delivery, because a delivery partner is already carrying it. Wait until it arrives, or cancel the order first, then delete.
Rider app — Hai Rider – Delivery Partner
com.haibakerychef.rider
Rider accounts are created by Hai Bakery Chef for its own delivery staff. There is no sign-up inside the Hai Rider app, so there is no self-service delete button — removal is carried out by the shop when you ask for it.
How to request deletion of your rider account
- Email chef.ramu1234@gmail.com or WhatsApp +91 98666 30310.
- Send it from the phone number or email address on your rider account.
- Use the subject or message Delete my rider account.
We will verify it is you and delete the account within 30 days.
What is deleted
- Your login — you will not be able to sign in to Hai Rider again.
- Your rider profile: name, phone number, vehicle number and branch.
- Your Aadhaar and PAN document scans.
- The push-notification tokens registered for your phone.
- Your last recorded delivery location.
What is kept, and why
Completed delivery and payout records are kept as financial records, which we are required to retain for accounting and tax. Your name, phone number and identity documents are permanently removed from them first. What remains is the delivery date, the amount and the branch — nothing that identifies you.
One restriction
Your rider account cannot be deleted while you are carrying an active delivery, while you are holding shop cash that has not been handed in, or while earnings are still owed to you. Finish or hand over the delivery, settle the cash with your branch, and collect your payout first — then ask us to delete the account.
Questions: chef.ramu1234@gmail.com · See also our Privacy Policy.